Reference

Privacy Policy for Indonesia Accounts

Baccarat, Aviator, Royal Fishing and QRIS wallet checks create account records, and this Privacy Policy explains how we handle them before you open your account.

DANA wallet dataOVO and GoPay checksQRIS receipt recordsAccount access logs
rajadepo Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Privacy Contacts Through Local Channels

Fast privacy help starts with the channel you already use, so we link each request to your account rather than asking you to repeat the same details. Our privacy contact paths cover data access, correction requests, wallet record checks and cookie questions. We may ask you to confirm your phone number, email or last QRIS reference before we discuss account records.

Team online

Live chat privacy queue

Use live chat daily from 09:00 to 23:00 WIB and type “privacy request” with your account name. We route the chat to support staff who can check login, wallet and cookie records.

Email data request

Send privacy questions to the email listed in your account area, using the same address you registered. Include the request type, your username and the payment rail involved, such as DANA or QRIS.

Account privacy menu

Open Account > Privacy > Data Request on mobile browser to ask for a copy or correction. The page records the request time, device type and reply channel you choose.

ACCOUNT SAFETY

Data Controls Around Your Account

Your Privacy Policy controls are built into the account flow, not hidden away from the lobby.

Account data we collect

Registration creates a username, password hash, phone or email contact, device record and login history. We use those records to link your wallet actions, support chats and privacy requests to the right account.

Payment record handling

DANA, OVO, GoPay and QRIS actions leave references, amounts, timestamps and status results. We use them to trace disputes, confirm wallet ownership and answer privacy questions about past deposits or withdrawals.

Cookie use on devices

Cookies remember your session, language choice and security state on mobile browser. You can clear them in Chrome through Settings > Privacy and security > Clear browsing data before logging in again.

Game session records

Baccarat, Aviator, Bingo and Royal Fishing sessions create round IDs, time stamps and balance movement records. We keep them tied to account security and dispute checks, not public profile display.

Retention and deletion

We keep records while your account is active and longer where disputes, security checks or local rules require it. You can ask us which record group applies before requesting removal or correction.

Request checks

Before changing account data, we confirm control through your registered contact, recent login device or a wallet reference. This protects your account from changes requested by someone using incomplete details.

Privacy Questions Before You Join

You should know how your data moves before you create an account, add funds or contact support. These answers explain the most common Privacy Policy questions about account records, wallet references, cookies, access requests and corrections. If your case involves local law, our answer may depend on where you access from and whether access is permitted there.

We collect the details needed to identify your account, such as username, password hash, phone or email contact, device record and login time. Wallet actions and support messages are then linked to that account.

No. We receive transaction references, amounts, timestamps and status results needed to match your account wallet. We do not receive your full DANA, OVO or GoPay balance from the payment rail.

Use Account > Privacy > Data Request or contact live chat from 09:00 to 23:00 WIB. We may confirm your registered contact and a recent QRIS or wallet reference before sending data.

Yes, ask through the privacy menu or support email. We confirm control through your current contact, recent login device or wallet reference before changing data that affects account access.

Game sessions such as Baccarat, Aviator or Royal Fishing create round IDs, time stamps and balance movement records. We keep them for account security, wallet tracing and dispute handling tied to your account.

Cookies keep your login session, language choice and security state active. If you share a phone, clear browser data after logout and avoid saving passwords on a device you do not control.

Start with live chat or the email shown in your account area and state the data use you disagree with. We log the request, check the account record and reply through your chosen channel.